6 Characteristics of a Reliable Plumbing Contractor
Plumbing is a difficult job. And so is identifying the right plumber for your needs.
If you are inclined to go for any plumber you can find, it is likely you will get stuck with a not-so-competent one.
The good thing is that there are certain qualities shared by all good plumbing contractors. While you cannot predict how well a job will be completed, you can undoubtedly predict which plumber has a higher probability of getting the job done right.
This article looks at the small and big things to watch out while identifying the right plumber for your needs.
This is the top indicator of reliability. Plumbing systems are expensive, and mistakes could lead to damages and even floods. Therefore, it makes sense to hire someone who knows their way around. Remember, no matter how well-trained, certified, or fantastic a plumber may seem, these traits do not beat experience.
An experienced plumber can quickly spot problems and work out a solution. Sometimes, significant issues disguise as small problems. Experienced plumbers who have seen it all and done it all are more likely to identify the root cause and provide a fix that lasts.
Good plumbing contractors should be able to provide references readily. No matter how confident a plumber seems, always check for references. Give that quick call to the contact to check out their experience with the plumber.
Another form of reputation check is to look for online feedback. These days, all small businesses have a Web presence. So, it’s worthwhile to look out for any feedback from fellow customers. Remember, social media is buzzing with reviews and opinions. That won’t be the wrong place to find customer feedback.
You can also check public records for any issues that may be of concern, especially for bigger projects. Records of active litigation, pending mechanics liens, bankruptcies, or other legal concerns might be worth looking deeper into as you chose contractors.
Many states require plumbers to be licensed. So, that’s an excellent point to consider. Essentially, a license indicates that the plumber is trained in dealing with the complex nature of plumbing problems. Do not hesitate to ask about their license or certificates; if they have it, they will be happy to show or talk about it.
If a plumber is not providing exact estimates around the cost and timelines, it’s a telling sign that they don’t yet know how much work is required or how to solve the problem. In simple words, they haven’t figured it out yet. Stay away from such plumbers.
Plumbing problems can occur at any point in the day. Almost all unplanned plumbing work relates to things that need to be fixed immediately. In such times, the promptness of plumbers matters a lot. You cannot wait for days to take care of pressing plumbing situations.
Finally, watch out for professionalism. Now, professionalism is an umbrella term for several things, such as:
- How do they turn up to your house? Are they shabby and lethargic or well dressed and keen to get the work done?
- Do they arrive on time?
- Do they respect your home? Remember, you don’t want a plumber who leaves a mess behind. So, find ones who always clean up after they are done.
- Are they insured?
- Do they carry safety equipment?
- What kind of tools do they carry?
It’s all about who can get the job done.
One unusual trait to watch out for is the behavior of a plumber. Do they value your business? If a plumber spends effort on building and maintaining a relationship with you, they are likely to be good at their job as well.
To conclude, no one wants to call a plumber for the same problem. Or, worse, get a second plumber to fix up the issues that the first one created. Therefore, for your peace of mind, do a quality check and hire right.
About the Author:
Chris Woodard is the Co-Founder of Handle.com, where they build software that helps contractors, subcontractors, and material suppliers with late payments. Handle.com also provides funding for construction businesses in the form of invoice factoring, material supply trade credit, and mechanics lien purchasing.