for Sacramento, CA
Tracy - Sacramento, CA
Keaton was good and he checked closely
Aurora - Sacramento, CA
professional and reliable
Great service especially by Jeremy and receptionist but very high price!! Thanks anyways!!
Gloria - Sacramento, CA
Tracy - Sacramento, CA
Amanda - Sacramento, CA
Taylor arrived in a same-day timely manner. He was very professional, friendly, and explained everything: He listened carefully as I explained the problem and patiently disclosed all the payment options. Reasonable amount charged for all the time and work Taylor preformed. I highly recommend Taylor and CB Plumbing!!
Aurora - Sacramento, CA
professional and honest.
Fast response, great service!
CindyS - Sacramento, CA
The tech was very thorough in troubleshooting the issue and provided a fair assessment and easily understandable explanations. I plan to use them for future services.
Aurora - Sacramento, CA
Very professional great to work with. Got everything I needed done.
MICHAEL IS ALWAYS THE BEST !
Capitol - Sacramento, CA
It was great
Demetric - Sacramento, CA
Customer has a customer supplied water heater that will require us to shut the water off at the house in order to remove old tank and supply lines. After going over the options with our customer she would like to figure out the shower on the day we install the water heater due to the fact the water will already be shut off then we can easily open up the cartridge to shower trim set. This summary includes us bringing a water heater up to code adding an expansion tank and drip pan to the stand that is already there. Customer just wants to think about it over the weekend before making a decision she seems to be happy and satisfied with the information I gave her, and hopefully we will hear back from her soon.
Visited with customer and present in a couple of three different options on making repairs rains from liner spot repair down to diagnostics to pinpoint location of break he would not like to do anything at this time weâ€™ll get back in touch with us if he
Out for system check up, system has had leak in past. System holding pressure for now, 122/327. Changed schrader cores to be safe. Tested with refrigerant sniffer. System working for now.Client to call if system stops cooling.
Out to give 2 estimates. Client supplied mini split system or company supplied mini split. Scope of work would include: mounting indoor unit in specified area, setting and fastening outdoor unit in specified area, running coils through the wall to each unit and wiring electrical components. System needs 115v dedicated breaker. Work estimated 4-5 hours. 1-1/2 weeks out for install date at this time.
Customer has a basket strainer that needs to be replaced do you to the design of customers sink. So we are changing out the basket strainer with a compression ring instead of a threaded ring. After installing new basket strainer we ran a system test filled the sink up multiple times and ran water through the drain at maximum capacity. We also showed the customer this she seem to be happy and satisfied with the job performed.
Out to quote complete split system change out. Down stairs apartment. Scope of work to include: Complete system change out. New condenser, coil, and furnace. Upflow furnace in closet. Removal of old equipment per epa. New pad, new whip, new disconnect, new thermostat, new return grille. Approximately 700 sqr ft. 7ft-8ft ceilings. Includes 1 year of heating, a/c and plumbing maintenance.
Out for ac diagnostic, split system side shot condenser in alley between house. system operational at this time. Went thru system everything is wired correctly and running correctly. Airflow for outdoor unit seems to be backwards. But itâ€™s correct. Unit refrigerant charge ok. Dual capacitor ok. Canâ€™t find anything at this time, recommend changing filter soon.Left voicemail to call and we can collect the diag over the phone. Went thru system working at this time
This estimate is for simply replacing a broken hose bib on the exterior left hand side of her home. I went over the details of the job I also explain to her that we are not liable for the nipple connected to the hose bib thereâ€™s not enough room to put it back up wrench on it so she is fully aware that if we replace hose bib and the nipple is too old to reuse then we will then make a new estimate to replace the nipple with the hose bib customer is happy and satisfied with the details given to her she decided to sign up with a membership and wants to talk to the homeowners association before moving forward. After returning back to the home we had to buy a new hose bib but Ferguson did not have the right applications for the night in Farrell stuck inside the brick wall so in order to fix the hose bib I had to take out the insides and replace the rubber washer and reconnect everything. I turn the water back on nothing is leaking customer is very satisfied.
Found unit overflowing in secondary drain pan. Secondary drain is clogged and primary drain is clogged. Found that laundry room exhaust vent had fallen down in attic and lint and dust from clothes has made its way all around the attic. Will remove lint from unit and flush condensate lines out to ensure all is draining properly. Clean out and clear condensate drain lines in attic. This includes flushing out pvc lines with compressed nitrogen to remove any debris inside of lines.
Perform buyer inspection on heating and cooling. Split system zoned in basement and side yard. Found unit is leaking water on both heat since itâ€™s a 90 percent furnace, and cool because drain lines to pump are missing. Draining out secondary drain opening at back of unit, insulation wet. Ac coil is sideways on furnace. Unit has nest thermostat. need to see about part for drain line. And for ac coil. Outside condenser unit, could use a good bath. Back side of unit dirty.Showed clients where everything was that we talked about, educating them on how to use a nest thermostat.
Customer has a tankless unit kicking an error code E003 which is poor ignition, the maintenance pulled the ignition and moved the rods. The unt is working now and there is no error code, unit is heating the water and Recirculation is working as well. Customer determined they will contact us if the unit has any more issues and we will install a new igniter.
Customer has a 9+ year old water heater that stopped working, the customer changed the thermocouple but the unit is still not working. Upon diagnosis pulled the burner and re-installed the thermocouple and the burner assembly was cracked, informed the customer of this issue. Turne the gas on and the water heater lit right up, let the customer know that the unit might go out again and provided estimates through email just in case.
technician Taylor arrived on scene to provide proposals for new water heater. client has a 40 gallon skinny water heater in his downtown apartment that is starting to rust out at the bottom. technicianal supply multiple proposals and discuss how client would like to proceed. this proposal is to replace client's existing water heater with code upgrades. technician will uninstall existing water heater and dispose of properly. technician will install new drain pan in area. technician will install new 40 gallon electric water heater. technician will install new T&P drain line. technician will modify existing hot and cold water lines to accommodate two new supply lines. technician will install new expansion tank and reinstall seismic support straps. technician will test unit and set temperature. technician will clean work area of all trash and debris. technician will collect final signatures and payment.technician Taylor returned with new water heater ready for install. technician uninst
Customer is looking to get the water lines in his home replaced, either a partial repipe or an entire home repipe. Provided the customer with ideas and the difference between a whole home repipe and a partial repipe. Emailed the estimates to the customer and he will contact us when he decides what he wants to do.
Call back for warranty claim. Unit is low on refrigerant again. Will charge system no cost. Need to find where leak is happening to see if part that is leaking is from our install of new coil. Checked all connections at condenser and no signs of a refrigerant leak outside. Checked evaporator coil that we had just installed and found no leaks. Charged system and house is cooling. Informed homeowner to call if there is no cold air again.Will need to send out tech with proper leak detection equipment to diagnose where leak is coming from.RETURN DATE SET FOR THURSDAY JULY 2nd, 2020
Out for estimate to install new attic vent. Scope of work would include: cutting out gable vent in gable roof pitch on front of home (wood siding), installing new QuietCool AFG-SMT 3.0 attic fan, running dedicated 115v electric line from source in attic. Job would take about 1/2 day.
RGA number PL205184051. Customer stated that the tankless unit is still kicking an error 003 code and not heating up the water. Called Navien and got an RGA code to work on the unit, while talking to them they asked if the flame sensor that was shipped out got installed yet. Previous tech never mentioned parts getting ordered or the fact that we needed to return and install the parts. Customer provided the part and I installed the new flame sensor. Tested the unit by turning the hot water on and off about 20 times with no error codes, also turned the internal Recirculation pump on and the unt is working perfectly now.
Replacement of condenser fan motor and electrical service control board Part is not available have to order from factory 7 to 10 days estimate includes shipping Will have to bring a unit lift to support unit will have to disassemble uninstall unit supports from ceiling of garage due to the way unit was installed cannot service.
Customer had a plumber out and they did some work on the right side drain of the kitchen sink, after his work the strainer was leaking from what the customer found. Upon diagnosis I ran the water in both sinks, filled the right sink and drained, ran the dishwasher drain and even sprayed the connections around the faucet. I found no leaks at this time, customer will contact us if the problem arises.
Customer has a bathroom that she wants to remodel, the walls and everything is under construction. The customer wants a smaller shower to the left and a standing tub to the right of the shower. We will installs drains for both and will be installing concrete where needed, venting will go up the wall and connect to existing venting. Payment is 10% up front, 60% upon plumbing in ground and venting, last portion on completion of coming back and setting the tub. Estimate provided and the customer understands if they finance through us there will be an added finance fee.
Membership only for today. We are also going to send a estimate for a new hose bib. The reason we did not sign a deal for a hose bib is because the customer needs to speak with the homeowners association to see if they are liable for the fix everything inside of her home is her responsibility being with the hose bib is on the outside of the home the homeowners association wanted her to have a plumber look at it after looking at it and making a professional decision I found a crack on the hose bib on the exterior side of the home the pipe is not leaking it is a crack on the hose bib itâ€™s self so she wants to talk to the homeowners association and get back to us. In the meantime she did sign up for a membership with us and looks forward to our future visits in business with her customer seems to be happy and satisfied and we look forward to hearing from her about the hose bib.
Customer is purchasing the home and wants a video camera inspection of the main sewer line. Point of contact was the customers agent, She contacted the customer and approved pricing over the phone. Ran the camera down the sewer line inspection from the city to the cleanout a couple feet from the home. The pipe looks to be in good shape, I did see a lot of debris in the entire sewer line and recommend a hydro-jetting to clean the pipe. Emailed estimates to the customer and will have the office post the video of the sewer line online for the customer to view.Called customer twice with no answer, payment has not been made and will leave message to call the office.
Customer has a working 15+ year old tanked water heater that he wants to replace with a new tankless unit for his home. Provided the customer with a couple of estimates, emailed the estimates and he will contact us when he decides what company to go with.
Customer has a tanked water heater that is leaking from the bottom, customer would like to have a tankless installed. Upon diagnosis I determined with the customer we would mount the unit on the back right side of the home, and a filtration system on the water line to protect the unit from the galvanized water lines. Gas line from the meter about 50 feet away and the water lines about 40 feet. Job will take two techs about two days worth of work, and permit will be pulled and unit inspected.
Customer has a new leak that started underneath the lavatory faucet in the hall bathroom, diagnosis revealed the nut on the drain was cross thread. Removed the waste arm and tightened it down properly, while working on the drain I noticed the pedestal is not installed correctly. The sink of the pedestal is just silicone on and not screwed into the wall, customer expressed they would rather a vanity. Provided estimate for a new vanity install and the customer agreed with the work and will schedule for next Tuesday with a helper.